Delete Your Canik Account
How to delete your account in the app
- Open the Canik app on iOS or Android.
- Go to Profile → Settings.
- Tap Delete Account.
- Confirm by tapping Delete Permanently.
Your account and the data listed below are deleted within 7 days.
How to delete your account by email
Email support@canik.com from the email address registered to your account, with the subject “Delete My Account.” We will confirm and complete the deletion within 7 days.
What is deleted
- Your account profile (name, email, phone)
- Saved shipping and billing addresses
- Warranty registrations
- Support ticket conversations and attachments
- Wishlist, saved products, and search history
- Push notification tokens and device IDs
- Loyalty (Canik Rewards) point balance
What is retained
- Order and invoice records are retained for 7 years to comply with U.S. federal and state tax requirements and Canik’s product-liability obligations.
- Firearm warranty serial-number records tied to a registered owner are retained for the lifetime of the firearm to support warranty service for current and future owners.
- Retained data is restricted to the minimum required by law and is not used for marketing.
Contact
Canik USA — support@canik.com — https://canik.com/support